say hello
Contact us
Email hello@mushygifts.com and a person will reply within one business day. Replying to any email we've sent you reaches us too.
About an order
Send the email address you ordered with and, if you have it, the order number from your receipt. If a gift arrived damaged or doesn't look like them, add a photo. Our promise: if it doesn't look like them, we repaint it free; still not right, full refund. Damaged in the post? We reprint it free. Our guarantee
Where gifts are made
Printed gifts are made to order by our print partners in the US and Australia and posted from there. Digital gifts arrive by email. Delivery dates
Who you're buying from
Mushy, an online gift shop: portraits painted with AI from your photo, checked by a person, then printed and posted. Payments are taken securely by Stripe.